Shipping policy
Last Updated: August 28, 2026
At New Looks Amazing, getting your order to you safely and efficiently is one of our highest priorities.
We offer FREE standard shipping on eligible orders within the United States and to select international destinations. Shipping availability and delivery times may vary depending on the product and destination.
Because we work with multiple fulfillment partners and locations, we are unable to guarantee next-day delivery.
Processing Time
Once your payment is confirmed, your order begins processing, which may include order verification, quality checking, packaging, and shipment preparation.
Most orders are processed within 1–4 business days, excluding weekends and holidays. Holidays, high order volumes, or other exceptional circumstances may require additional processing time.
Processing time is separate from shipping time.
Shipping Rates
Free standard shipping is available on eligible orders.
If a shipping charge applies to a particular destination, product, or optional shipping method, it will be displayed at checkout before payment.
Delivery Estimates
Estimated delivery is typically 4–14 business days after processing, unless a different estimate is displayed at checkout.
Delivery dates are estimates and are not guaranteed. Carrier delays, customs processing, severe weather, holidays, high shipping volumes, remote delivery locations, or other circumstances outside our reasonable control may affect delivery times.
International Shipping
New Looks Amazing ships to select international destinations supported at checkout.
International orders may take longer to arrive due to customs processing, local carrier procedures, or other circumstances associated with international transportation.
Duties, Taxes, and Import Charges
International orders may be subject to taxes, duties, customs charges, or import fees depending on the destination.
Charges collected by us will be displayed at checkout. Additional charges that may become payable upon import or delivery will be handled in accordance with applicable laws.
Multiple Shipments
Products within the same order may be fulfilled from different locations and may arrive in separate packages or at different times.
You will not be charged additional shipping fees solely because we divide an order into multiple shipments unless those charges were disclosed and agreed to when you placed your order.
Order Tracking
When tracking information becomes available, you will receive a shipping confirmation email containing your tracking details.
You can use your tracking number to monitor your shipment through our Track Your Order page.
Please allow time for the carrier's tracking system to update. Tracking availability and update frequency may vary by carrier, particularly for international shipments.
Incorrect or Incomplete Addresses
Please provide a complete and accurate shipping address at checkout.
If you notice an error after placing your order, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment but cannot guarantee changes after an order has entered processing or shipped.
If an order is returned because of an incorrect or incomplete address provided by the customer, please contact us to determine the appropriate next steps.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us with your order number.
We will review the available order and tracking information and assist you with the appropriate next steps.
Damaged Products
If your order arrives damaged, please contact us as soon as reasonably possible.
Please provide your order number, a description of the damage, and photographs or video of the damaged product and packaging when applicable.
We will review the information and provide the appropriate remedy, which may include a replacement, refund, repair, or another remedy required under applicable law.
Consumer Rights
Nothing in this Shipping Policy excludes or limits consumer rights that cannot legally be excluded or limited under applicable law.
Please review our Return & Refund Policy for information regarding returns, cancellations, refunds, defective products, damaged products, and incorrect orders.
Questions
For questions regarding shipping or an existing order, please contact:
New Looks Amazing
Email: info@newlooksamazing.com
Phone: (404) 654-0134
Please include your order number when contacting us about an existing order.